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Last updated: March 24, 2026

ELTEC 50Hz Gridworx GmbH (“we”, “us”, or “our”) operates the website eltec50hz.com. This Privacy Policy explains how we collect, use, and protect your personal data when you visit our website, in accordance with the EU General Data Protection Regulation (GDPR) and the German Federal Data Protection Act (BDSG).

1. Data controller

The data controller responsible for this website is:

ELTEC 50Hz Gridworx GmbH Reuchlinstraße 10, Aufgang R, 5. OG 10553 Berlin, Germany Phone: +49 30 346491920 Email: info@eltec50hz.com Managing Director: Björn Heidrich Registered at: Amtsgericht Charlottenburg, HRB 116352 B

2. Data we collect

Contact form When you submit our contact form, we collect your full name, business email address, and the message you provide. This data is used solely to respond to your enquiry. The legal basis is Art. 6(1)(b) GDPR (performance of a contract or pre-contractual measures) or Art. 6(1)(f) GDPR (legitimate interest in responding to business enquiries).

Server log files When you visit our website, our hosting provider automatically records technical data including your IP address, browser type, operating system, referring URL, date and time of access, and pages visited. This data is used for security and technical administration purposes and is not combined with other personal data. The legal basis is Art. 6(1)(f) GDPR. Log files are deleted after 30 days.

Cookies We use cookies to ensure the proper functioning of our website and, with your consent, for statistical and marketing purposes. You can manage your cookie preferences at any time using the consent banner on our website. For more details, please see Section 6 below.

3. How we use your data

We use your personal data only for the purposes for which it was collected:

  • To respond to enquiries submitted via our contact form
  • To ensure the technical operation and security of our website
  • To analyse and improve website performance (with your consent)

We do not use your data for automated decision-making or profiling.

4. Data sharing and third parties

We do not sell, rent, or trade your personal data. We may share data with trusted third-party service providers who assist us in operating our website (such as hosting and analytics providers), strictly under data processing agreements in accordance with Art. 28 GDPR. These providers are authorised to use your data only as necessary to provide services to us.

We may disclose your data if required to do so by law or in response to valid requests from public authorities.

5. Data retention

We retain your personal data only for as long as necessary for the purposes described in this policy, or as required by applicable law. Contact form submissions are retained for up to 24 months. Server log files are deleted after 30 days.

6. Cookies

Our website uses the following categories of cookies:

  • Functional (always active): Essential for the website to operate correctly. These cannot be disabled.
  • Preferences: Remember your settings and choices to improve your experience.
  • Statistics: Help us understand how visitors interact with our website (used only with your consent).
  • Marketing: Used to deliver relevant content and track effectiveness across websites (used only with your consent).

You can withdraw or change your consent at any time by clicking the cookie settings link in the footer of our website.

7. Your rights

Under the GDPR, you have the following rights regarding your personal data:

  • Right of access (Art. 15 GDPR): Request a copy of the data we hold about you.
  • Right to rectification (Art. 16 GDPR): Request correction of inaccurate or incomplete data.
  • Right to erasure (Art. 17 GDPR): Request deletion of your data under certain conditions.
  • Right to restriction of processing (Art. 18 GDPR): Request that we limit how we use your data.
  • Right to data portability (Art. 20 GDPR): Receive your data in a structured, commonly used format.
  • Right to object (Art. 21 GDPR): Object to processing based on legitimate interests.
  • Right to withdraw consent (Art. 7(3) GDPR): Withdraw consent at any time without affecting the lawfulness of prior processing.

To exercise any of these rights, please contact us at: info@eltec50hz.com

8. Right to lodge a complaint

If you believe we have not handled your personal data in accordance with applicable law, you have the right to lodge a complaint with the competent supervisory authority. In Berlin, Germany, this is:

Berliner Beauftragte für Datenschutz und Informationsfreiheit Friedrichstr. 219 10969 Berlin Website: datenschutz-berlin.de

9. External links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies before providing any personal data.

10. Changes to this policy

We may update this Privacy Policy from time to time. The date at the top of this page indicates when it was last revised. We recommend checking this page periodically for updates.